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Contact Grohe: Distributor & Technical Enquiries

Whether you're specifying for a project, seeking a distribution partnership, or need technical assistance — our team responds within one business day.

How Can We Help?

Our team supports architects, plumbing contractors, distributors, and facility managers at every stage of a project — from initial specification to post-installation support.

Sales & Distributors +1 (800) 476-4343 Mon–Fri, 8:00am – 6:00pm EST
Technical Support [email protected] Responds within 1 business day
Global Headquarters Düsseldorf, Germany Regional offices in 40+ countries
Grohe global offices and distribution network

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FAQ

Common Questions Before You Contact Us

This site is for commercial specification and wholesale enquiries. For retail purchase, we can direct you to an authorized Grohe retailer or distributor in your region. Submit your enquiry or call us and we'll connect you with the nearest supply point.

We maintain spare parts availability for current product lines and many legacy products. If you can provide the product model number (usually on the body or packaging), our technical team can confirm part availability and direct you to an authorized supplier. Use the enquiry form with the subject "Spare Parts" and include your model number.

Yes. For commercial and large residential projects, we provide specification documents, BIM objects, product schedules, and can attend design team meetings. Contact us with your project brief and we will assign a specification manager to support you from concept through to delivery.

We welcome enquiries from established plumbing merchants, building materials distributors, and specialist bathroom retailers. Please use the enquiry form and select "Distributor / Wholesaler" as your role. Our commercial partnerships team will assess your enquiry and get back to you within 3 business days.